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Refund Policy

Effective Date: March 3, 2026

Last updated: June 11, 2026

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Company Information (Legal Entity)

Website: https://youjiae-commerce.com/refund-policy

Company Name: Youjiae-commerce

Legal Representative: Song Shen

Business Registration Number: 92500113MAK89XON86

Registered Address: No. 180-4-2, Gongping Street, Jieshi Town, Banan District, Chongqing, China

Email: [email protected]

Phone: +86 132 9006 1949

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1. Return Window

Returns are accepted within 14 days of delivery.

2. Eligibility Conditions

To qualify for a return, the item must:

• Be unused
• Be in original packaging
• Include proof of purchase

3. Refund Timeline & Method

After we receive and inspect your return, refunds are processed within 5–10 business days.

4. Non-refundable Cases

Refunds will not be provided for:

• Used products
• Customer-caused damage
• Incorrect orders placed by the customer

5. Shipping Fees

• Original shipping fees are non-refundable.
• Return shipping is paid by the customer.